Tips
Why Is Quality Assurance So Important With an Inbound Call Center?

Why Is Quality Assurance So Important With an Inbound Call Center?

When we think of quality assurance, most of us picture product testing. Do you ever think of quality assurance and inbound call center services? If your company has any sort of customer service department, you should. Quality assurance is not just for physical products. Every part of your company should undergo some level of quality …

How to Successfully Incorporate Outbound Calling for Your Business

How to Successfully Incorporate Outbound Calling for Your Business

Outbound calling campaigns can help your business grow sales and improve brand loyalty. An outbound call center provides the support your company needs to experience success. These days, many companies simply bombard customers’ inboxes. So personalized phone calls can go a long way. Here are some tips for successfully incorporating outbound call center solutions into …

Millennial Services Offers Inbound Call Center Solutions to the Chicago Sun-Times

Millennial Services Offers Inbound Call Center Solutions to the Chicago Sun-Times

Millennial Services call center service provider is pleased to announce that they have been awarded the contract to handle customer service for the Chicago Sun-Times, a recognized leader in the press industry for over 100 years. Millennial Services offers dedicated inbound call center solutions that employ US citizens. Their dedication to providing the highest-quality contact …

Inbound Call Center Solutions to Minimize Costs

Inbound Call Center Solutions to Minimize Costs

Customer service is more important now than it has ever been before. Thanks to social media and other online technologies, customers have grown accustomed to reaching their service and product providers with the touch of a button. People expect instant gratification. That’s why it’s important to make sure you don’t disappoint your clients with poor …

Call Center Services that Promote Brand Expansion

Call Center Services that Promote Brand Expansion

Are you losing business opportunities because you don’t have call center services? Call centers allow you to answer customer questions 24/7. Your call center will be available to answer questions, take customer orders, and solicit new sales. How can call center services promote your brand expansion? There are several aspects of call center services that …

Convert Customers with These Three Inbound Call Center Services

Convert Customers with These Three Inbound Call Center Services

How can your business benefit from inbound call center services? In this digital age, people have grown accustomed to receiving solutions to their questions and problems with the click of a mouse. As a result, customers become quickly frustrated with call centers when they’re put on hold forever or fail to get a proper answer …