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Performance Based Marketing

Performance Based Marketing

“@Logan is the best call centre I’ve ever worked with. USA based.” – Stan Pavlosky, Retreaver, Feb 19, 2019 Performance-based marketing has become one of the hottest industries in recent years. There is more data accessible now than ever before in all kinds of verticals, including but not limited to, debt consolidation, health insurance, Medicare …

The Most Important Things to Know about Outsourcing Call Centers

The Most Important Things to Know about Outsourcing Call Centers

Have you thought about outsourcing call centers? Whether you’re revamping your business model or just want to save some time, outsourcing your call centers can make your company life easier. Before you get started, let’s talk about the most important things that you should know. Not All Call Centers are the Same For a lot …

Bend HSA Partners with Call Center Services Powerhouse Millennial Services

Bend HSA Partners with Call Center Services Powerhouse Millennial Services

Millennial Services is pleased to announce that they have partnered with Bend HSA, located in Boston, MA for inbound customer service. Bend is funded by .406 Ventures and provides industry leading technology to help HSA account holders easily track and manage HSA qualified expenses and investments. Bend allows users to track expenses, instantly reimburse, and …

Top Customer Support Problems and How to Solve Them

Top Customer Support Problems and How to Solve Them

In today’s crowded marketplace businesses have to stand out to survive. Businesses need to view the call center as an opportunity to market your brand, instead of a necessary evil. By doing so you allow your customer support agents to create customer loyalty. Unfortunately, most businesses fail to seize upon this opportunity. This missed opportunity …