Our Team

Meet The Millennial Team

A Seasoned and Growing Team

Since 2009, we’ve grown our workforce to over 100 US-based agents, who are highly skilled, trained and ready to provide top-notch customer support on behalf of your company.

Join the Team

Logan Rush

President

Logan founded Millennial Services in 2009 and serves as the company’s President. He leads a team of talented managers, oversees infrastructure, develops new relationships and grows existing ones, and has broad oversight of Millennial’s operations. Logan has led Millennial’s growth since its genesis. He holds his B.S. in Business Administration from the Indiana University Kelley School of Business. Logan lives in Duneland Beach, IN with his wife Jenna.

Chasity Roberts

Vice President of Operations

Chasity over sees the day to day operation at Millennial including new client onboarding, agent training, QA, and client/agent satisfaction. She previously was an Operations Manager at Angie’s List and has been with Millennial since 2010. She enjoys spending her free time with her family.

Ashley Baumann

Director of Quality Assurance

Ashley started working with Millennial Services in 2011, and has been working with us ever since. She became the Director of Quality Assurance in 2018. Before joining Millennial services she worked at Angie’s List as a Team lead for 5.5 years. She’s lived in Indianapolis her whole life, and in her down time she likes to spend time with her family.

Nalani Brown

Director of Implementation

Nalani has worked for Millennial since 2015. She has two associates degrees and Bachelors degree in Liberal Arts from Wright State University. Prior to Millennial she founded two independent companies. She resides in Centerville Ohio and enjoys spending her time with her five growing sons.

Mandie Wade

Director of Agent Recruitment

Mandie has worked for Millennial Services on various projects since February of 2012. She has her Bachelor’s Degree from Indiana University in Tourism, Convention and Event Management. She lives in Indianapolis with her husband, twin daughters, and two sons.

Charlet Robbins

Project Manager

Charlet started with Millennial Services in October of 2016 working several different projects and joined the Management team in June 2018. She has over 25 years of customer service experience with several years of team management experience in different job fields including sales, customer service, escalation specialist to collections specialist. She has lived throughout the US and abroad. In her free time she enjoys traveling and spending time with friends and family.

Christina Clapper

Project Manager

Christina has worked for Millennial since June 2019. She has an Associate’s degree in Business Management and Legal Administration. Prior to Millennial services she worked for Eli Lilly & Company. She has over 10 years of Management experience. She resides in Indianapolis, Indiana and enjoys spending time with her husband, five kids and grandson.

Courtney Robinson

Project Manager

Courtney has been with Millennial Services for 2 years. She has 5 years of previous management experience and 10 years of customer service experience. Courtney has experience in multiple positions with Millennial Services. She started with Millennial as an agent in 2017 and worked her way up through the company from agent to team lead and finally Project Manager. Courtney has lived in the Indianapolis, IN area her whole life, has 2 daughters, and finds great value in the opportunity to work from home that Millennial Services has given her. In Courtney’s spare time, she loves to spend time with her family, plan/attend group celebrations with family and friends, and binge watch her favorite shows on Netflix.

Jennifer Guyton

Project Manager

Jennifer has worked for Millenial Services since February of 2014. She joined the management team in 2018. Her background is in customer service, which she has been doing for over 30 years. 25+ years of that has also been management experience. She also has 2 years of account collections experience. During her free time she enjoys spending time with her husband, 3 children and 5 grandchildren.

Lakinya Gulley-Reese

Project Manager

LaKinya has worked at Millennial since 2018. She has over 15 years of Customer Service experience. Prior to Millennial she was working at an Orthopedic Clinic for 9 years as a Patient Intake Clerk in the Indianapolis area. She relocated to Michigan City, Indiana after getting married and enjoys spending time with her husband and children along with traveling.

Get quality and affordability with Millennial's
US-based customer support services